FAQ
Maxi Cab Melbourne City
Frequently Asked Questions
Find answers to the most common questions about Maxi Cab Melbourne City, including airport transfers, group travel, bookings, baby seats, wheelchair travel, fares and Melbourne-wide transportation.
1. Do you provide Melbourne Airport transfers?
Yes, we provide reliable maxi cab and airport transfer services to and from Melbourne Airport. You can pre-book your ride for airport pickups, drop-offs and group travel.
2. How many passengers can a maxi cab accommodate?
Our maxi cabs are suitable for groups of different sizes. Depending on the vehicle, we can accommodate multiple passengers along with their luggage. Please let us know your group size when booking so we can arrange the right vehicle.
3. Can I book a maxi cab for a large group?
Yes. We specialise in group transportation and can arrange suitable maxi cabs for families, friends, corporate groups and other larger parties.
4. Can I book a maxi cab for a one-way trip?
Yes, you can book a maxi cab for both one-way and return trips across Melbourne.
5. Do you offer return airport transfers?
Yes. You can book both your airport pickup and return transfer in advance, making your journey more convenient.
6. Can I book a maxi cab in advance?
Yes, advance bookings are recommended, especially for airport transfers, early-morning trips, large groups and busy travel periods.
7. What information do I need to provide when booking?
For an accurate booking, please provide your pickup location, destination, date and time, number of passengers, luggage requirements, and flight details if you are booking an airport transfer.
8. Can you pick me up directly from Melbourne Airport?
Yes. We can arrange airport pickups based on your flight and arrival details. Providing your flight number helps us coordinate your pickup more efficiently.
9. What happens if my flight is delayed?
If you provide your flight details when booking, we can use the information to help coordinate your airport pickup in case of changes to your arrival time.
10. Do you provide early-morning and late-night transfers?
Yes, we provide airport and private transfer services at different times of the day. Advance booking is recommended for very early or late trips.
11. Do you provide door-to-door service?
Yes. Our maxi cab service can provide convenient pickup and drop-off from your requested locations, subject to access and local road conditions.
12. Can I book a maxi cab for a hotel transfer?
Yes. We provide transfers between Melbourne Airport, hotels, homes, businesses and other destinations throughout Melbourne.
14. Do you provide child seats?
Child seat availability may depend on the vehicle and booking requirements. Please request a child seat when making your reservation so we can confirm the available options.
15. Can I book a maxi cab for a business or corporate trip?
Yes. Our maxi cabs are suitable for corporate transfers, staff transportation, business meetings, conferences, events, and airport transfers.
16. Do you provide transportation for events and functions?
Yes. Maxi cabs can be booked for weddings, parties, conferences, sporting events, family functions and other occasions.
17. Can I book a maxi cab for a wedding?
Yes. We can provide group transportation for weddings and other special occasions. Advance booking is recommended to help ensure the appropriate vehicle is available.
18. Do you accept credit cards and other payment methods?
Payment options may vary depending on the booking. Please contact us when making your reservation to confirm the available payment methods.
19. Can I book a maxi cab for a return journey?
Yes. Return journeys can be arranged when you make your booking. Providing both pickup and return details helps us plan your trip.
20. Can I cancel my booking?
Cancellation policies may depend on the type and timing of your booking. Please contact us as early as possible if you need to cancel.
